This page outlines the terms and conditions that govern the Licensee's occupancy at ProVision Support Services. By agreeing to these terms, you acknowledge and agree to adhere to the following provisions.
By occupying accommodation provided by ProVision Support Services, you agree to comply with all terms and conditions outlined below. Failure to comply may result in termination of your license.
The Licensee agrees to pay the licence charge weekly and in advance.
The accommodation shall be used solely for residential purposes and not for any illegal activities.
The Licensee acknowledges ProVision Support Service's commitment to providing Supported Housing. The Licensee agrees to cooperate with ProVision Support Service and its agents by accepting offered support and complying with reasonable requirements. In cases where ProVision Support Service determines that support is no longer needed, the Licensee agrees to actively seek alternative accommodation.
The Licensee shall use the room nominated by ProVision Support Service and be prepared to change rooms when required.
The Licensee shall not cause or allow visitors to cause a nuisance or annoyance to other residents, staff, contractors, or neighbours.
The Licensee shall not commit or allow visitors to commit harassment on the grounds of race, colour, religion, sex, sexual orientation, age, or disability that may interfere with the peace and comfort of others.
The Licensee shall not engage in acts that disrupt other residents' peaceful occupancy or cause harm to individuals.
The Licensee shall not possess, use, supply, or allow others to possess, use, or supply illegal drugs on the premises.
The Licensee shall not create excessive noise that causes a nuisance or annoyance to others.
The Licensee shall comply with health, safety, and fire instructions provided by ProVision Support Service.
The Licensee is responsible for ensuring the security of the property, including locking doors and windows when both in and out of the building.
The Licensee shall not keep any animals, birds, fish, or reptiles on the premises.
The Licensee shall maintain the accommodation in a clean and tidy state. The Licensee is liable to pay for any damage caused to the building, fixtures, fittings, furnishings, or common areas by themselves or their visitors, except for fair wear and tear.
The Licensee shall dispose of rubbish daily in the provided bins.
The Licensee shall not make alterations to the building, fixtures, fittings, or furniture provided by ProVision Support Service. Personal furniture is not allowed, and small items require written consent.
The Licensee shall report any disrepair or defect for which ProVision Support Service is responsible.
The Licensee shall not park any vehicle without a valid tax disc, MOT certificate, and at least 3rd party insurance. Parking on ProVision Support Service's adjacent land is prohibited.
ProVision Support Service retains spare keys and may access the room for inspections, repairs, or maintenance with reasonable notice.
The Licensee shall not take in lodgers or allow anyone else to live in the accommodation without ProVision Support Service's permission.
The Licensee shall inform ProVision Support Service if absent for seven days or more.
The Licensee shall comply with the attached house rules.
The Licensee shall give ProVision Support Service at least four weeks' notice in writing to end the license.
The Licensee shall remove personal possessions and leave the accommodation and fixtures in good condition. The Licensee shall return the keys to the accommodation to the ProVision Support Service office by 12 noon on the day the license expires. ProVision Support Service is not responsible for items left behind, and charges may apply for disposal.
ProVision Support Service may terminate the license immediately in certain circumstances and recover possession without a court order. Valid notices to the Licensee are considered delivered when left at the room.
By signing the license agreement with ProVision Support Services, you acknowledge that you have read, understood, and agree to comply with all terms and conditions outlined above. These terms are in place to ensure the safety, security, and well-being of all residents and staff.
If you have any questions or need clarification on any of these terms and conditions, please don't hesitate to contact our support team. We're here to help.
These Terms and Conditions are effective as of January 2024 and were last updated on February 18, 2026.